Yang Geun-ae: Service Image Making

What is important about modern society? Spectator, appearance, school? The recent big company's greeting team says that it is humane to consider the most important thing for the initiative. Humanities cannot be seen, but can be seen in a long interview. What's next important to humanity? I'm an image. It's images that can judge one person in the most short-term. So we cannot show the character and we need to make images of myself impressive to them. It's a pretty good image to be a service person, not to be seen well. Images are competitive in modern society. So you need to make images in order to form a competitive image. Imagemakers are the deliberate change in their ability to set their own desired awards and make themselves the most positive and attractive figure they can be, using their potential to make the image real. The book wants to figure out how to form a pleasing image of the serviceman and the flight crew. The service is insensible, but the service man delivers it from a contact with the customer through a face-to-face contact.

Korean title: 서비스 이미지메이킹

Korean author: 양근애

Korean publisher: 한올출판사

ISBN-13: 9791166473647