Kim Se-hoon: Exchange

The era of endless competition has come. Products, services, ideas all need to be ‘exciple. ’. There is a principle of unaltered trade in sustainable relationships between companies and customers. The success of individuals and organizations depends on how well they raise and maintain their deals with customers. The author analyzed the features of the organization that worked in trade perspective, which he had been educating a long time a sales and service employee who was in front of corporate activities. Instead of listing complex theories, it provides the tools available to the site based on actual examples of what the author has experienced, analyzed and observed.

Korean title: 익스체인지

Korean author: 김세훈

Korean publisher: 새로운제안

ISBN-13: 9788955336412