Lee Hyun-woo: The formula for an apology

Apologize is one of the most important communication skills of our time. Apples are important for bringing the relationship back to its place because of its misbehavior. People make mistakes. But not many people apologize for making mistakes. Apple is no longer the language of losers. According to experts, apology is not the last resort but the first choice to bring the greatest benefit. This book is a series of examples of the usefulness of new paradigms for apples. The various cases of analysis, from the president's apple to the often demanded entrepreneur, make it clear how to restore the bridge of the relationship that was broken.

Korean title: 사과의 공식

Korean author: 이현우

Korean publisher: 커뮤니케이션북스

ISBN-13: 9791130441207