Kim Min-su et al.: Airline cabin service roleplay

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From South Korea
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Description

The flight of the airline compartment service is divided into five large sections. Airline compartment service is described in detail as a service before passenger boarding, after passenger boarding and after takeoff, after landing. There are customer psychology and customer dialogues that deal with how to respond to a variety of customers. Further, the experience of the crew's living service experiences in the present airline is shared by the actual crew.

Korean title: 항공사 객실 서비스 롤플레이

Korean author: 김민수 외

Korean publisher: 새로미

ISBN-13: 9788964760765

김민수 외: 항공사 객실 서비스 롤플레이
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