Kim Ki-seop: K-Service Hotelier Heading Global

And the higher the value of Korean culture, the more people gather around the world, the hotel. And the place where we have a precious memory of Korea is our hotel. I'm going to go into the world of hotels and hotels, where I've been a hotel house for 35 years. “As a hotel house, I think the service of the Korean hotel is worth calling it K- service. Korean hotel houses are smart and full of emotion. We use all the five senses to quickly identify the features and requirements of our customers and to analyze their gestures, facial expressions and accents. And they're surprised because they remember exactly what customers often do. And because of their politeness and warmth and tenderness, foreign customers have a high rating of the K- service in Korean hotel village. We're hiring and scouting many Korean hotel houses that are able to establish service systems and to teach the country's services, such as China and the rest of the world, and we think it's also a symbol of the K-services that are raising Korea's national name.

Korean title: 세계로 향하는 K-서비스 호텔리어

Korean author: 김기섭

Korean publisher: 토크쇼

ISBN-13: 9791191299557