Kim Hyung-soo: CRM Essentials

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From South Korea
In stock
Description

The book presents the core of the design of the MCS strategy in terms of customer strategy, not only marketing or the service staff of the rheumatic and high-ranking department. The key message of customer strategy, which is "the workers should know" will guide you to the CRM expert's concern about customer strategy.

Korean title: CRM 에센셜

Korean author: 김형수

Korean publisher: 한나래플러스

ISBN-13: 9788955661767

김형수: CRM 에센셜
12 items