The point of business is to change the available commodity to a customer so that it becomes more efficient and different than the other person. We've also used BSC as one of the ways to continue to revolutionize this. But the limitations of this room were urgent to force others to do well and to overdo the way they did it, which was what caused the failure rate to rise. But BPM's fundamental purpose is to create self-innovation mechanisms within the company so that what I do well can be done