Greg Bru: Six Sigma Techniques for Team Leaders

The journey that executives are going to be involved in production and profit, this is what happens in the Six-Sigs. If the product is flawed, it's never found in production. And then the customer finds out later on. The product has to be completely undefeated in the process of production if customers are to avoid meeting the bad. Most companies stay at a 4-hour greek level, which is 6210 defects out of a million. So it's 3.3 of the 1 million six-sigmas. Allowing only four defects means that justice is achieved in an environment where there are few defects. It's a 9997% level, and the inadequacies are soon the maximum customer satisfaction. But how do you do it? How do we train human assets, arm them with resources and knowledge? Sixsima asks questions about these processes and gives data on them. That is, in the process of finding a unique answer to your fairness, this is the Six-Sigs every. And the team leader who removes customer complaints and creates customer satisfaction is Sixssima's team leader.

Korean title: 팀장을 위한 식스시그마의 기술

Korean author: 그렉 브루

Korean publisher: 지식공작소

ISBN-13: 9788956710341