AuthorElaine Harris
Elaine Harris: Customer Service Strategy
$25.00USD
1
Free FedEx · on orders of $300 or more
Delivery availability for United States is confirmed at checkout
Estimated arrival6–9 business days
Exact shipping options and rates are shown at checkout.
From South Korea
In stock
Description
Customer service strategy that increases the value of customers to make them feel their own. It broadens our knowledge of customer service and provides practical help. The book provides readers with practical exercise opportunities to develop the skills needed for customer service, while also testing the dynamics of customer service. It's not a superficial component of customer service, it's a focus on specific skills and strategies that will lead to success.
Korean title: 고객서비스 전략
Korean author: 일레인 해리스
Korean publisher: 시그마북스
ISBN-13: 9788984455221
일레인 해리스: 고객서비스 전략
일레인 해리스: 고객서비스 전략
