AuthorPETER HERNON et al.
PETER HERNON et al.: Customer Satisfaction Management of Library Information Centers
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Description
Korean title: 도서관 정보센터의 고객만족경영
Korean author: PETER HERNON 외
Korean publisher: 태일사
ISBN-13: 9788989023562
PETER HERNON 외: 도서관 정보센터의 고객만족경영
PETER HERNON 외: 도서관 정보센터의 고객만족경영












