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Park Jong-tae: Malicious Complaints: Now It's Risk Management, Not Kindness

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Description

Korean title: 악성민원, 이제 친절이 아닌 위험관리다

Korean author: 박종태

Korean publisher: 더문

ISBN-13: 9791189498092

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박종태: 악성민원, 이제 친절이 아닌 위험관리다

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